Making Smarthotel smarter

Arribatec continues to deliver extra ordinary solutions, and the new deal with Smarthotel is just another confirmation.

Four criteria for success

Smarthotel is a bed & breakfast concept that provides affordable accommodation with a high-quality experience. They have hotels in Oslo, Tromsø, Stavanger and Hammerfest. 

– We have four criteria for success; personal service, breakfast buffet, cleanliness and “economy”, says Lars Juhl, Director of operations Smarthotel.

– When we heard that Smarthotel was looking to upgrade their self-check-in solutions, we were very eager to come in contact with them. This was a big decision for the group because it applied to the whole chain, explains Alexander Richter, Managing Director of Arribatec Hospitality.

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– After several meetings, demos and such – a deal was finally made. We couldn’t be more excited! This is a significant declaration, showing that we are a serious player in this hotel technology industry, says Alexander enthusiastically.

We started with the hotel in Oslo, and Smarthotel is the first hotel to use our newest feature, allowing guests to buy breakfast straight from check-in.

– This upsell function is not limited to purchasing breakfast – it can be everything from getting champagne in the room, renting a city bike, discounted parking etc. It’s basically up to each hotel to decide what we should present in the kiosk, says Alexander.

– This function is crucial, as hotels now achieve higher turnover using our kiosks. We have already seen a significant increase in up-sales, and we believe this is just the beginning.

Making Smarthotel smarter Arribatec continues to deliver extra ordinary solutions, and the new deal with Smarthotel is just another confirmation.

"We chose Arribatec Hospitality because of Alexander and his team, their technology and engagement for further development."

- Lars Juhl, Director of operations Smarthotel

The possibilities

Smarthotel has four hotels in Norway and is now starting on the fifth hotel, which will be in Bodø and planned for opening at the end of 2022.

– Our ambition is to have self-service kiosks in all of our hotels and future hotels, and to deliver a stable and safe experience for our guests, says Juhl.

– We are very excited about this project. We delivered at Smarthotel Oslo in November 2021 and will start with the other hotels at the beginning of 2022. We couldn’t be more excited to get started, says Alexander smiling.

Making Smarthotel smarter Arribatec continues to deliver extra ordinary solutions, and the new deal with Smarthotel is just another confirmation.
Making Smarthotel smarter Arribatec continues to deliver extra ordinary solutions, and the new deal with Smarthotel is just another confirmation.
Making Smarthotel smarter Arribatec continues to deliver extra ordinary solutions, and the new deal with Smarthotel is just another confirmation.

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