Improving guest experience with VisBook PMS and Arribatec self-service
VisBook is the chosen PMS system for hotels like Classic Norway Hotels, Ess Group, and Festningshotellene. The Norwegian software company is a well-known booking and administration system renowned for its robust features and scalability. It offers a wide range of functionalities that cater to different aspects of hotel operations, from reservations and bookings to revenue management, housekeeping, and reporting.
In 2022, Arribatec Hospitality, a market leader in the self-service segment, signed a partner agreement with VisBook, enabling better-integrated hotel solutions.
Pioneering solutions since the 1990s
The story of VisBook is one of inspiration and foresight. Born out of the collaboration between software developer Øystein Selbekk and a camping resort owner in the 1990s, VisBook’s journey began with a simple goal: to make everyday work life more efficient for hospitality professionals.
What started as a booking system tailored for Kvikne Camping evolved into a comprehensive suite of cloud-based services years ahead of its time.
Common client: Birkebeineren Hotel have the check-in solution from Arribatec and Visbook PMS.
Driven by a commitment to user-friendliness and simplifying complicated processes, VisBook has grown to serve over 900 customers across the Nordic countries, Europe, and beyond. With a focus on quality, functionality, and customer-focused support, VisBook has cemented its position as a leader in the Property Management System (PMS) market.
“VisBook is incredibly easy to work with – for check-in and check-out as well as for payments and accounting.”
A seamless partnership: VisBook and Arribatec Hospitality
In the bustling world of hospitality management, efficiency is key. Every aspect of guest satisfaction hinges on smooth operations behind the scenes. It’s at the intersection of technology and service that tech providers like VisBook and Arribatec Hospitality thrive, offering best-of-breed solutions that streamline processes and elevate guest experiences.
The partnership between the hotel management system VisBook and the self-service solution provider Arribatec Hospitality started back in 2022 with a vision of faster deployment and a more seamless technology landscape.
“We noticed that people in the hotel industry are very committed to innovation but also in great need of suitable technical support to make their ideas take off. The partnership with Arribatec Hospitality makes it easier for our clients to improve guest experience through self-service solutions integrated with our PMS.” reflects Harald Lundemo, Chief Commercial Officer at VisBook.
Synergy in action: The power of integration
The synergy between VisBook and Arribatec Hospitality is evident in the seamless integration of their products. Whether streamlining reservation management, simplifying check-ins, enhancing guest communication, or optimising revenue strategies, the collaboration between these two industry leaders enables hospitality businesses to operate more effectively than ever before.
Common client: Birger Jarl is one of the hotels that have chosen Visbook PMS integrated with Arribatec’s self-service kiosks for their reception.
“Our collaboration with VisBook allows us to deliver seamless integrations and unparalleled support to our clients,” says Alexander W. Richter, Executive Vice President at Arribatec Hospitality. By combining VisBook’s robust PMS platform with our suite of self-service check-in solutions, we can offer a comprehensive toolkit that addresses the evolving needs of the industry,” he continues.
“Our goal is to relieve our customers of time-consuming administration and give them more time for the fun parts of the hospitality business,” explains Harald Lundemo. With Arribatec Hospitality by our side, we’re able to deliver on that promise by offering intuitive solutions that empower our customers to focus on what they do best: creating unforgettable guest experiences,” Richter closes.
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